Re: Skype automatically charged my card. How do I get a refund?

cattail64 · ‎01-08-2011

I cancelled renewal of skype last month, please reverse these current charges or I will cintact my credit card and do it! This is extremely annoying.

dupio123 · ‎02-08-2011

I would like a refund I did not approve this charge

Primemover · ‎27-06-2011

you can contact the customer service to request for a refund and for instructions on how to cancel autocharge

https://support.skype.com/support_selection

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Andre · ‎29-06-2011

@dupio123

As Primemover suggested you need to contact customer service, but in the future please make sure you disable auto-recharge during payment process. If you don't disable it then you approve auto-recharge and your balance will be automatically recharged.

Andre

If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

Misa · ‎29-10-2011

Hi there,

I've tried the free subcription last month. However, I've not realised it was automatically renewable. I've cancelled the subcription right after I got the email, how can I get a refund from it?

Cheers

Misa