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Novel Tourist
mrangach
Posts: 1
Registered: ‎29-03-2012

Regarding my credit

Hi,

 

I topped up my account with 25 USD on 27th March 2012 and made a few calls worth 0.223 cents and when I check my credit balance its showing as 14$ as balance. Can you please let me know what happened to the rest of the money.

 

My skype user name is mukund.rangachari

 

Thanks & Regards,

Mukund

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Joanna_M
Posts: 2,034
Topics: 0
Kudos: 162
Solutions: 101
Registered: ‎01-02-2012

Re: Regarding my credit

Hi,

It looks like a part of your credit has been used to renew your "India 120 min 3 months " subscription.

You pruchased this subscription for the first time on: 2010-10-22 and paid with Moneybookers.

As it was not possible to set up a recurring payment with Moneybookers, you were informed that subscription would be extended from your Skype Credit.

You can view your order history at:
https://secure.skype.com/account/purchase/history/orders

If for some reasons you don't want to keep the service, you can contact with Skype Customer Service and request a refund.

How to do it: https://support.skype.com/en/faq/FA297

I hope it helps!


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