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Novel Adventurer
sndprana
Posts: 2
Registered: ‎31-03-2012

REFUND & CANCEL SUBSCIPTION (WORLD UNLIMITED CALLS)

Dear Skype Team, 
Greetings!!
Sir/Madam, 
My skype id is sandeeprana.in  and  13.99 USD auto debit from my paypal account.  This subscription useless to me. i do not talk over skype to phone with people. i use it rarely for pc to pc call. you can check in the free subscription period i didn't call anyone. so i request to you kindly refund my money. i hope you understand my problem. 

Invoice ID: 599099143
thanks & regards, 
Sandeep Rana 
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Novel Tourist
balakrishnakin
Posts: 1
Registered: ‎31-03-2012

Re: REFUND & CANCEL SUBSCIPTION (WORLD UNLIMITED CALLS)

Hi,

 

My skype ID is balakrishnakin, i have a smiliar problem, i have purchased skype credit only for one month worth 13.89 euros when i was in UK, i am back in India and my AMEX card has been charged another 13.89 Euros on March 23rd, this is not what i have subscribed to and my AMEX is a corporate card, can you guys cancel my latest order and refund money back to my Credit card ASAP, below is my order number

 

Februaruy 26th 2012 - 587873288 - is order placed by me

March 23rd 2012 - 596793475 - is an auto debit from my credit card, please cancel the order and refund the same to my credit card immedaitely,

 

Regards

Balakrishna

 

 

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Novel Tourist
gurwinder210
Posts: 1
Registered: ‎31-03-2012

Re: REFUND & CANCEL SUBSCIPTION (WORLD UNLIMITED CALLS)

dear sir/madam,

i have mad an transaction for unlimited  calling from skype to any mobiles and phones in india . but my account is showing there is no balance in my account. i just want to know is there any amount has been withdrawn from my visa card. if yes then why is not showing in my account of skype

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NormanM
Posts: 5,560
Kudos: 622
Solutions: 625
Registered: ‎24-06-2011

Re: REFUND & CANCEL SUBSCIPTION (WORLD UNLIMITED CALLS)


gurwinder210 wrote:

my account is showing there is no balance 


Hello,

You haven't purchased any credit. You have purchased a Subscription. A Subscriptifon is NOT credit (it's the opposite).

SKYPE MODERATOR & BETA TESTER
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If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I don't respond to unsolicited Private Messages. Thank you.
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Casual Tourist
andersonphyllis
Posts: 1
Registered: ‎26-03-2012

Re: REFUND & CANCEL SUBSCIPTION (WORLD UNLIMITED CALLS)

I signed up for World unlimited calls on Feb 27th for one month and tried to cancel it but was charged before the month was up for the following month.  I want to cancel it now How do I do that

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Novel Adventurer
sndprana
Posts: 2
Registered: ‎31-03-2012

Re: REFUND & CANCEL SUBSCIPTION (WORLD UNLIMITED CALLS)

i got my money back.. thanks skype.

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