I am trying somewhat unsuccessfully to get resolution on this issue....
Under my user name mitula.general, I subscribed to 60 Minutes of Philippines calls on
"Last payment Order No. 587897772 February 27, 2012 "
My usage report shows that I have only uesed 19:03 minutes as at time of writting this.
However skype is reprting that I have used all my monthly minutes:
60 min · Settings
0 minutes left
You have used all your month minutes
Renews on Mar 27, 2012
How can this be?
Is there a way this can be recitified? I canot make any calls on this already paid for subscription
I am now forced to add more skype credit so I can continueto make the cals I need to, but I need to understand what the problem is and why I am paying or a subscription for 60 minutes and receiving under 20 minutes???
Thanks in Advance
Solved! Go to Solution.
03-03-2012 18:25 - edited 03-03-2012 18:27
"(iv) The duration of a call shall be based on one-minute increments.
Fractions of minutes will be rounded up to the next minute."
Did you check your call history ?
On ne regarde pas l'avenir dans un rétroviseur !
IMac Intel Core i3 3.2 GHz - RAM 12 GB - OS 10.7.5
Skype 18.104.22.1686 + 22.214.171.1243
Logitech usb headset or Jabra 250 bt
OK thanks Foyan.
you are correct.. by rounding up all the calls to the minute (many 1-3 second calls). it would appear as though I have burnt through 60 minutes.
I appreaciate you getting back to me... based on that it is much cheapr for me to use calling cards..
Thanks again for your help