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Novel Tourist
taegu_tim
Posts: 1
Registered: ‎04-03-2012

Paying by credit card

I'm new to Skype.  It would be nice to be able to email Skype directly or talk with someone, but I guess that's not the way it's done these days.

 

I wanted to buy minutes with my credit card, but keep getting a failure notice.  Why can't Skype just tell me exactly the problem.  This is what I get instead:

 

Why was my payment refused?

Reasons for your card payment failing can be:

1. You entered the wrong details. Make sure you have the correct details and try again. 2. You didn't have enough money on your card. Make sure you have enough money before you try again.

3. You might be using an anonymous proxy or proxy server to access the internet, which we don't allow during the purchase process.

4. Skype is always doing its best to protect you from any kind of fraud. Sometimes this can cause perfectly legitimate purchases to be refused.

 

I have no idea which one it is.  I'm considering not even trying to figure it out.  Too exhausting! 

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Novel Adventurer
SPQueen1
Posts: 2
Registered: ‎01-05-2012

Re: Paying by new credit card not accomplished. Too many old cards that are still taking room.

I have been trying to pay my account with a new card.  There are too many old cards in the way.  Is this the reason we had no sound with my call from P. Maaskant yesterday? Please call me now.

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Novel Adventurer
SPQueen1
Posts: 2
Registered: ‎01-05-2012

Re: Paying by new credit card not accomplished. Too many old cards that are still taking room.

Can't the old cards be removed so I can use my new Visa card and pay my account.  Also, why was there no sound with my call from P. Maaskant yesterday?

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Novel Tourist
tilutlanda1
Posts: 1
Registered: ‎05-11-2012

Re: Paying by credit card

It´s very difficult to talk with a computer. Tell me in details, what I have to do to correct my informations concerning my VISA card payment ! You alredy have the payment !
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