The Skype Community

in
Happy 2nd Birthday Skype community – Join the fun
Submit a Video
Reply
Novel Tourist
lalit-93
Posts: 1
Registered: ‎06-04-2012

Not enough credit received ($5 less)

Hello, 

I redeemed my Skype account through a College Budget order. According to the terms in the offer, I am supposed to receive $20 worth of Skype credit by paying only $10 today. I liked the offer and I accepted. However, I have only $15.45 on my account. Before redeeming I had an account balance  below $1. I have not received the total amount ($20) through the voucher. I believe I received $5 less. 


I hope to hear from somebody soon,
Lalit 

Please use plain text.
NormanM
Posts: 5,710
Kudos: 655
Solutions: 639
Registered: ‎24-06-2011

Re: Not enough credit received ($5 less)


lalit-93 wrote:

I believe I received $5 less. 


Please file here:

https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service

 

SKYPE MODERATOR & BETA TESTER
TIME ZONE - US EASTERN - PHILADELPHIA PA USA - UTC/GMT MINUS 5 HOURS

I recommend that you always run the latest software version: Windows & Mac
Join the community birthday celebrations – Submit your video

If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I don't respond to unsolicited Private Messages. Thank you.
Please use plain text.
Facebook Twitter

© 2013 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling