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Novel Tourist
danz1854
Posts: 1
Registered: ‎19-04-2012

My credits are gone

I had money one my account and now its gone.

 

Wat can i do?

 

 

Astrid Vrij

From the Netherland

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Super User
Foyan
Posts: 5,634
Registered: ‎27-06-2011

Re : My credits are gone

Hi,

 

From EULA  :

http://www.skype.com/intl/en/legal/terms/tou/#payment

 

"9.2 Inactive Skype Credit.

If you do not use your Skype Credit for a period of 180 days, (including Skype Credit that has been allocated to you by a Skype Manager administrator) Skype will place your Skype Credit on inactive status. You can reactivate the Skype Credit by following the reactivation link in My Account at https://secure.skype.com/account/credit-reactivate. Reactivated Skype Credit is not refundable. If you are located in Japan and you buy Skype Credit from the Skype Website, this paragraph does not apply to you and your Skype Credit shall expire 6 months from the date of purchase. You are not permitted to use any Skype Credit on or after the date of its expiry." 

 

From FAQ  :

https://support.skype.com/en/faq/FA10378/How-can-I-re-activate-inactive-Skype-Credit ?

 

Hth

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