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Novel Tourist
rbbnjmn
Posts: 1
Registered: ‎07-07-2011

Missing Skype Credit

I bought Skype credit with my Paypal account.   The credit never showed up though so I wasn't sure if the transaction went through.

 

Now I have my Paypal bill and sure enough, Skype got the money but I never got the credit.

 

I can't even find a way to contact anyone by email to enquire.   I'll post here, then if necessary I'll handle it through Paypal where at least I can speak to someone on the phone.

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Super User
TheUberOverLord
Posts: 12,499
Registered: ‎27-06-2011

Re: Missing Skype Credit

Please click the "Account" link at the top of this page, logon using the Skype name in question, and then you will see a "View Purchase History" link, please click on it.

 

Additionally, you can review call history from the same page as well, to see when/if Skype credit was used.

 

If you need to create a Support request for this, please see this link as well. Note, you will need to copy/paste the link below into the browser window of your choice:

 

support.skype.com/en/faq/FA297/How-do-I-request-a-refund

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