I am a premium member but still find it difficult to get email response from Skype, finding an icon to call live chat is most difficult, does anyone know how I can start a live chat, they have made it convoluted on purpose it seems.
to contact customer service, just open the link below to access the page where you can create a ticket about your concern. For faster processing, choose the most appropriate/closest Help Topic and Related Problem category. Then click the Continue Support Request button.
For premium and other selected members, live chat may be available too. Unfortunately, Skype is not offering phone support yet. if for some reason the link above doesn't work or not applicable in your case, you can also email customer support directly - email@example.com.
For a comunication system this one stinks. It is impossable to get any support. I spend all my time working on getting my phone to work. Yes I am irritated for the lack of support. Does any one know how to contact any one on this Skype?
Chat support is offered to:
If you belong to any of these groups then please follow steps here:
Alternative set of steps:
1) Open this link: https://support.skype.com/support_selection
2) Sign in with your Skype account credentials
3) Choose the most suitable topic
4) Scroll at the bottom of the page and choose Continue support request
5) Choose chat support if you are eligible or email support if you are not.
In case you have trouble following steps or get any kind of errors then please start a new topic and explain in more detail where exactly you had trouble.
The more details you can provide about the issue the better chance you have getting a fast and correct solution from other users in this forum.
Here are the steps for starting a new topic: