Is it possible to get refund for unnecessary subscription?

[saebae84]

Hi,

I have purchased 3 month premium plan for international call to S. Korea.

But after I purchased it, I noticed that unlimited call is not applied to mobile phone, which is my primary usage.

I want to get refund for 3 month plan and buy other plan that suit to me, so want to know if it is possible.

I didn't use any skype service since I purchased 3 month plan.

Regards,

Saebae Choi.

[mrsarcticrainbo]

Contact the support desk - I just had a similar problem. I double paid.  After text-chatting with the rep I got the refund.

https://support.skype.com/en/faq/FA297/How-do-I-request-a-refund

[saebae84]

Thank you! I am chatting with an agent now.