I was charged for next month subscription

[ss1975]

Hi,

I was charged from my paypal account for the next month subscription. I wasn't going to use this subscription for the next month and intended to cancel my subscription today. I also didn't allow to automaticaly charge money from my account. The previous charge was made July 23rd.

Please refund this money back to my account (the paypal claim is already made).

Thank you.

[Andre Staff Moderator]

Hi,

Subscriptions are recurring by default and recurring payment is taken in advance: http://community.skype.com/t5/Subscriptions/Why-was-subscription-automatically-extended/td-p/507261

You will need to contact customer service at this point to sort it out: https://support.skype.com/faq/FA1170

[jimbobport]

how do i stop paying for somethoing i have never used and get charged $15.99 per month every 17th of the month

[Andre Staff Moderator]

---

jimbobport wrote:
how do i stop paying for somethoing i have never used and get charged $15.99 per month every 17th of the month

---

Hi,

If you don't need a subscription anymore then you need to unsubscribe as shown here:

https://support.skype.com/faq/FA1881

If you don't unsubscribe then subscription is extended automatically as expected:

http://community.skype.com/t5/Subscriptions/Why-was-subscription-automatically-extended/td-p/507261

In case you need more details please contact customer service:

https://support.skype.com/faq/FA1170

Closing this thread.