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Novel Adventurer
lorrainecw
Posts: 2
Registered: ‎05-02-2012

I did not place an order that I was charged for. Please cancel or advise me further.

I just received an email confirming the following purchase. I DID NOT order this, PLEASE CANCEL OR ADVISE ME WHAT TO DO. 

 

Skype Name: lorrainecw
Product name: Package
Total amount: $3.27
Transaction date: Feb 4, 2012
Order number: 580361999
Order status: Delivered

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Staff Moderator
Kadri
Posts: 1,401
Registered: ‎28-06-2011

Re: I did not place an order that I was charged for. Please cancel or advise me further.

You have purchased a subscription which is recurring.

If you do not want to use a certain subscription anymore you need to cancel it to ensure that it will not be renewed.

The following FAQ will help you to cancel the subscription:
https://support.skype.com/en/faq/FA1881/How-do-I-cancel-my-subscription

If you want to request a refund, please have a look at the following FAQ:
https://support.skype.com/en/faq/FA297/How-do-I-request-a-refund
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Novel Tourist
ac2626
Posts: 1
Registered: ‎08-02-2012

Re: I did not place an order that I was charged for. Please cancel or advise me further.

Hi I had the same problem twice today!!! please cancel orders!!!

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Novel Tourist
biplabsingha
Posts: 1
Registered: ‎10-04-2012

Re: I did not place an order that I was charged for. Please cancel or advise me further.

I also Get The SAme Problem And Got message that your Order has been deliverved .

How to cancel and Get the refund ammount

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Novel Adventurer
bahamianau
Posts: 3
Registered: ‎09-01-2013

Re: I did not place an order that I was charged for. Please cancel or advise me further.

i was just notified about a billing for 30.48 which i did not order?

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Novel Adventurer
bahamianau
Posts: 3
Registered: ‎09-01-2013

Re: I did not place an order that I was charged for. Please cancel or advise me further.

Why was this amount billed?
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Novel Adventurer
bahamianau
Posts: 3
Registered: ‎09-01-2013

Re: I did not place an order that I was charged for. Please cancel or advise me further.

I have an order number # if you need this to verify? Cancel that order since it was not placed by me!
And why do you not have a customer service number to speak with someone direct?
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