Help!! Can not buy credit

[tmac15200]

I have a skype account, which I got in China. But I am in UK now. Everytime I try to buy credit to my account, the webpage will always redirect to the chinese website. I have to pay by paypal but they do not support paypal. what should I do?Cheers.

[Andre Staff Moderator]

If account is created in China then it's linked to Tom.com who handles payments in China.
I'm afraid there's no way to remove this link once it is set, unless you create a new account in UK

You may double check this with customer service:
https://support.skype.com/faq/FA1170

Andre

[tmac15200]

Just got a new skype account

thanks a lot.

[Andre Staff Moderator]

Welcome!

Tip: If you had lot of contacts then you can move these by making a back up file and restoring contact list on your new account from this file:

Guide:

https://support.skype.com/en-us/faq/FA10101

Andre