Get in touch with support!

[mrvidar]

It is so annoying when you need to write/talk to support directly you will spend lots of time looking for the right Link or whatever then at the end you have to post in a forum where non-personal info is to be shown and all takes even more time!

I have a payment issue and would like a support email to be writing to or other direct support contact.

What I have paid for is not happening.

Its been working fine for a very long time but this time there is an issue.

[delbertwells1]

My service with skype has been discontinue. I made payment on 1/12/2012 for 71.28 and 2.14 for the year service plan. Who is in error Skype or me (Delbert W. Wells)

[mrvidar]

This is not a public support thread

This thread is me asking how to get in touch with skype support.

Please Read all.

[TMJ]

I am Chalfontmac and I mistakenly rejected a credit card payment of £81.48 which was on my bank statement on 16th. February. you then cut of my access to world wide free calls. The chargeback showed up on my statement on the 27th. february. I have  been in communication with you about this and you kindly reinstated my worldwide service and asked me to get the bank to reinstate the payment. they say theycant because it was a debit card payment but if you will reject thechargeback they will at once reinstate the pakyment. Please help as I do not wish to lose my world wide service and the bank will pay the money once you reject the charge back . Terence McCarthy

[mrvidar]

When you can not read you will end up in such problems and even more problems!

[Foyan · Accepted solution]

Hi there,

https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service ?

Hth

[Mattthefarmer]

Impossible, I've had £69 leave my account - no idea for what and no way of finding out. I am having to ring the credit card company to recharge.

Matt

[art-king-aym]

I have the same problem, My payment should be active this day.. but it's still say ( you used all you free minutes!!) from the last month, it already took the payment but did not renew my free minutes !!!! Oh my .. and no budy to talk with in this support service !!!

[darkrose]

i tried to call my bank but couldnt hear the person on other side. then i get a skype call  that the caller was trying to say something about an alert but call was scrambled and lost contact i think it was a computer to computer call from skype then when i called home i couldnt understan my sonthen call was lost i need to get hold of my bank real soon so can u fix this problem with skype to phones also fix the one touch call it stoped working

[NormanM Moderator]

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darkrose wrote:

i get a skype call  that the caller was trying to say something about an alert but call was scrambled and lost contact i think it was a computer to computer call from skype

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It wasn't. It was an attempted SCAM. We never contact customers like that.

You should never answer calls from someone you don't know.