Refund Request

[NormanM Moderator]

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sarahosteen1995 wrote:

I am still waiting on my refund the account per SKYPE when I log in has been canceled. But no activity in PayPal....this is how they received there money and I continue to wait. 

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Hello,

Please file here:

https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service

If you have already done so and your issue has not been resolved to your satisfaction please let me know right away.

Thank you.

[SkypeFixIt]

First, one would not feel compelled to shout if Skype were not unprofessional in it's policy practices.

Secondly, Skype is becoming notorious for unethical practice related to customer service.

Evidence is in almost every forum.

Thirdly, I support a class action suit not as the last resort but the first. Skype is one of the few international service providers I have ever encountered that does not permit telephone customer service, makes it's service and legal department virtually impossible to locate.

Any company that abuses it's powers to prevent or strongly dicourage customer complaints via not providing them access is by all accounts is acting suspiciously financially corrupt.

Lead me to the link not sign -in, obviously, I am there already, but the link that provides me a form that I may request a refund and a form that I can use to file a legal complaint.

A registered letter to germany head office is not an acceptable option.

[SkypeFixIt]

Don't insult your readers intelligence by sending them on a wild goose chase. Man-up and offer the link to the department that will help this individual not evade ones right to service.

[kbrobin1]

This is the link that I followed and it worked very well.  My subscription cancellation request was handled courteously and promptly.

[skipjack]

To cancel a free months trial before the end of the month seems impossible the prompts lead to dead ends. I am getting charged by my telco for data down loads which makes using skype
far to expensive .So I cannot continue please cancel at the end of the trial period. From Skipjack

[bcthomas]

There is some serious issues here. I have been trying to reach my relatives during the last few days. The only success is that my account gets debited without even hearing a voice on the other side. The rest of the times 'Internal Error' and no codes to even search. Not even a support email for the this so called 'paid' service.

[rodmacd67]

I want to go to "chat" with a SKYPE rep. How do I do that?

[rodmacd67]

use  en-support.skype.net   hope it helps

[uradhalat]

these guys don't bouther about legal issues cacause they are such shameless creature

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