Early this year I bought a one-month premium subscption, for $8.99, I believe. Later, I changed to a one-year premium subscription, for what I thought was a one-time fee of about $30. I just got an invoice for another $8.99, with notification that another invoice will be sent in a month.
1. Is there a one-time fee for a year's subscription, or a upfront fee of $30 with an $8.99 monthly charge?
2. If the monthly charges are an error on your part, how do I ask you to fix that error?
Order reference: 581127672
I made some mistakes, then. I intended to buy a year's premium service, and do not want the ability to call phone numbers. How do I cancel that yearly subscription for phone calls, and change my premium service from a monthly to yearly basis?