Cost of Call Forwarding

[isub-education]

Hi, we've used Skype at our office in a multi user environment for a few years now, but due to our growing business have now decided to put in a phone system. We have an online number that all our customers use to call us and we are trying to decide whether to call forward this online number to our new phone system number or just record a new voicemail saying 'this number has changed to xxxx'  

If we call forward would the cost of this just come out of our Skype Pro subscription as a  call to a landline number? 

[NormanM Moderator]

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isub-education wrote:

If we call forward would the cost of this just come out of our Skype Pro subscription as a  call to a landline number? 

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Hello,

No. Skype Pro is a very old (and outdated) product. You should switch to one of the more flexible and user friendly "Subscriptions". Skype subscription

The cost of forwarding a call will be the same as making a call (same charging protocol) so if your Subscription covered the cost of the call the forwarded call would also be free.