Cannot proceed with "Buy Skype Credit"

[volcanus]

I have a new 'join skype' & am signed in

When I clik button  'Buy Skype Credit' I get the following error at the top of page in highlited red...

"! There's been a problem. To complete your purchase, please sign into your account from Skype"

I am already signed in.

        "from Skype"   What does this specifically mean ?

         Should I expect an email after joining skype ?

I need some credit so I can call landline

Thanks

[Anna7 Staff Moderator]

Hello,

Could you specify what you mean by "new join skype" ? Did you mean that you created a new Skype account ?

I think by "sign into your account from Skype" it is meant that you need to sign in to your account from Skype program, after downloading the program.

Anna

[volcanus]

Yep, new account "join" button.

After getting home I installed skype & signed in to the skype program but still got same error.

I tried  again from skype website (signed in) but still same error.

Opened internet explorer V6?(rarely gets used) went to skype web, signin & it worked.

hmmm... looks like it doesn't like firefox (latest version & earlier version, 2 different computers) but doesn't explain why skype program got same error?

anyway got a 'workaround' for now.