Cannot Change Currency

[KentSi]

Hi all, I registered a new account and ready to buy credit. The default currency is EUR, I need to change it to HKD. I tried to change it on skype software and web browse, it told failure and give me error.

Could anyone help me on this? Thanks!

[Andre Staff Moderator]

The account you used to log into this forum already has HKD currency.
https://secure.skype.com/account/

If you have trouble changing currency on some other account then please contact customer service: https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service

Andre

[KentSi]

Hi, Andre.
Not this account. The new account's name is si.family, please help to check

[Andre Staff Moderator · Accepted solution]

I'll send you a private message in this forum

[KentSi]

Hi Andre, it works, thank you!

The bug should be fixed.

[Andre Staff Moderator]

Great!
Yes, it's reported and should be fixed soon.

Andre

[savvysales2]

Hi, Andre

I am having the same issue. Can you please send me that PM to fix the bug. Thanks.

[Andre Staff Moderator]

Sent you PM
Issue is already addressed by development team and fix will go live soon.

Andre

[thresiramapuram]

I am having the same problem. I have been trying to set my currency to USD, but it is showing an error. Could you please let me know how I can get around that? 

[imspaeth]

I got same problem. My current currency is AU$ and I'd like to change to EUR, but that doesnt work. Please help?!