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Novel Tourist
ruthtarragano
Posts: 1
Registered: ‎06-01-2012

Cancel auto payment...

I want to cancel the auto payment! How do I do it?
I have been charged 2 times without wanting it...
pls tell me how to stop it and how to get refund
thanks
Ruth

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Novel Adventurer
ElMasChingon
Posts: 3
Registered: ‎30-12-2011

Re: Cancel auto payment...

this one is simple... click on sign in from skype.com

go to your payment settings and delete your credit card info if you see cancel auto recharge even better!

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Staff Moderator
Kadri
Posts: 1,399
Registered: ‎28-06-2011

Re: Cancel auto payment...

[ Edited ]

Hi Ruth,

you have a subscription that is recurring, subscriptions and auto-recharge need to be cancelled from different places.

The following FAQ will help you to cancel the subscription:
https://support.skype.com/en/faq/FA1881/How-do-I-cancel-my-subscription

 

If you want to request a refund, please have a look at the following FAQ:

https://support.skype.com/en/faq/FA297/How-do-I-request-a-refund

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Casual Tourist
clare-sheehan
Posts: 1
Registered: ‎10-02-2012

Re: Cancel auto payment...

I have tried, and tried and tried and.......I cannot cancel this subscription that I did not order. Please help.
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Novel Adventurer
Elainebvi
Posts: 2
Registered: ‎17-03-2012

Re: Cancel auto payment...

I don't want to renew when my current one month subscription expires, but I can't seem to cancel the auto payment will somebody please tell me how to do this, I can't afford to keep paying for something I will no longer use, thanks
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Novel Tourist
redgazza2005
Posts: 1
Registered: ‎19-03-2012

Re: Cancel auto payment...

This is a rip off.I did not ask for an automatic subscription renewal and there doesn't appear to be a way to contact Skype to get reimbursed so I will be lodging a dispute with Paypal unless ity is revoked by Skype. 

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Novel Adventurer
biancacnjones
Posts: 2
Registered: ‎02-07-2012

Re: Cancel auto payment...

I have tried and tried and tried to cancel my stored payment details as you are continually charging me for something I don't want anymore. And there are CONTINUAL technical issues prohibiting me from being able to do this.

Please do cancel my details. It's really insulting that I can't control who has my card details!!!!

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Novel Tourist
sisialisa
Posts: 1
Registered: ‎29-10-2012

Cancel auto payment...

pls cancel auto payment .

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