Call History Problems

[tomrosson]

I've been trying to access my call history (and more specifically the call forwarding to my cell phone via https://secure.skype.com/account/usage.

But I keep getting the message,

Oops, something went wrong...

We're having technical problems. We're sorry for the inconvenience. Please try again after a few minutes.

Thank you.

Got any suggestions?

Thanks, Tom

[peteracox]

I have the same problem.  When I try to select last month's call history I get the Oops there seem to be a problem ... message.

Is there a bug in the web site?

[lvws]

I'm having the same issue. Can anybody tell us when it's going to be resolved?

[tomrosson]

Bump... Just hoping for some kind of official response

[Andre Staff Moderator]

Hi everyone,

Thank you for reporting this issue. Skype development team is working on a solution and hopefully it will be resolved during next week.

In the meantime please contact customer service and they will advise you regarding any call history concerns you may have. You can get hold of them either via email or chat.

Customer service: https://support.skype.com/faq/FA1170

Find out more about chat support: https://support.skype.com/faq/FA10656

My sincere apologies for any inconvenience this may cause.

Regards,

Andre