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Bogus Charges
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09-04-2012 20:47
I have been charged a total of $40 with 4 separate $10 charges, all on the same day (03/05/2012) and have not used your service for months. What are these charges for? Am I being scammed or are there hidden charges that I am not aware of?
Re: Bogus Charges
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09-04-2012 20:55
Since these orders are not showing on your account please send proof of payment to customer service as guided here: https://support.skype.com/faq/FA11016
At the moment there's not enough info to investigate from which account these charges are coming from.
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!
At the moment there's not enough info to investigate from which account these charges are coming from.
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!
Re: Bogus Charges
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09-04-2012
21:04
- last edited on
09-04-2012
21:17
by
Andre
Billing info removed for security reasons.
Re: Bogus Charges
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09-04-2012 21:19
Please provide this info to customer service through support ticket as shown here: https://support.skype.com/faq/FA1170
For security reasons it won't be a good idea to post it in public forum. This forum is more to discuss Skype products and share experience, but Skype offers 1 to 1 email and chat support for billing issues.
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!
For security reasons it won't be a good idea to post it in public forum. This forum is more to discuss Skype products and share experience, but Skype offers 1 to 1 email and chat support for billing issues.
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!
