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Novel Adventurer
dalewkenyon
Posts: 2
Registered: ‎09-04-2012

Bogus Charges

I have been charged a total of $40 with 4 separate $10 charges, all on the same day (03/05/2012) and have not used your service for months.  What are these charges for?  Am I being scammed or are there hidden charges that I am not aware of?

 

 

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Andre
Posts: 7,791
Kudos: 545
Registered: ‎29-06-2011

Re: Bogus Charges

Since these orders are not showing on your account please send proof of payment to customer service as guided here: https://support.skype.com/faq/FA11016

At the moment there's not enough info to investigate from which account these charges are coming from.

Andre

If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!
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Novel Adventurer
dalewkenyon
Posts: 2
Registered: ‎09-04-2012

Re: Bogus Charges

[ Edited ]
Billing info removed for security reasons.
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Andre
Posts: 7,791
Kudos: 545
Registered: ‎29-06-2011

Re: Bogus Charges

Please provide this info to customer service through support ticket as shown here: https://support.skype.com/faq/FA1170

For security reasons it won't be a good idea to post it in public forum. This forum is more to discuss Skype products and share experience, but Skype offers 1 to 1 email and chat support for billing issues.

Andre

If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!
Please use plain text.
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