Auto re-charge?

[denisemcanally]

How can skype take out payment automatically when i've never joined the auto recharge?

[osmovallo]

Outrageous! They did it to me too..  I had higher thoughts about Skype.. maybe this is Bill Gates influence on the comapny. I'm gonna demand a refund.

[kalpeshkalal1]

Why there is charge of 14 Canadian Dollar from my account, It is said that I have order something, but I have not purchased anything, It is fraudelently charge by skype, I have only one plan and that is India unlimited, no other product I bought, still my account is debited by 14 CAD.? IT says auto recharge. but there is no need of it, as my plan is unlimited Inia. monthly subscription date is 26 so why I am charged on 15/4/2011 without placing any order, they debited my account. I want my money.

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denisemcanally wrote:

How can skype take out payment automatically when i've never joined the auto recharge?

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denisemcanally wrote:

How can skype take out payment automatically when i've never joined the auto recharge?

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[robertpa2224]

Did you demand a refund? Where can I go to do this???  I've gotten charged on these stupid auto recharge things twice in 2 days!!

[bobgould]

Auto-recharge resets it's self everytime you make a deposit to youe Skype account. It charged me & caused my bank account to be over-drawn. I may have to have $30 over-draw fee. Just remember everytime you deposit to make sure you turn off "auto-recharge". It's a nasty, ugly piece of software which clearly shows that Skype doesn't care about it's customers, only how much it can grap from you as quickly as possible.

[AnneVeller]

I also don't recall signing up for automatic recharge and yet it did it now! While I was just trying yo use up my credit:/ did you manage to get a refund?

[Andre Staff Moderator]

Hi everyone,

Auto-recharge for Skype Credit is enabled by default as explained in terms of service and during payment process.

If you don't need Auto-recharge then you can disable it with just one click as shown here: http://community.skype.com/t5/media/gallerypage/user-id/1234/image-id/1230iE5F10ADC59821DBB

In case you didn't notice it you can cancel Auto-recharge at any time on your account pages as explained here: https://support.skype.com/faq/FA1042

If you need assistance with Auto-recharge then please contact customer service:

https://support.skype.com/faq/FA1170

Closing this thread.

Andre