I was using 400 Min- 1 month India subscription. My balance got finished yesterday (20 April) and the renewal date is for today (21 April). Whereas, my account got automatically recharged on 18 April and the amount has been deduced from my Credit Card. But, it says “Your subscription has been suspended as you have exceeded your allocated free minutes.Your free minutes will start again on Apr 21, 2012.”
The query is:
1. The account has been automatically recharged whereas Auto Recharge settings were always disabled.
2. Even if it is recharged, there is no balance in my account.
Please revert on immediate basis. Also confirm how to disable the credit card details from the account.