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Novel Adventurer
kairidragon
Posts: 3
Registered: ‎01-01-2012
Accepted Solution

60 minutes free talk time

Hello,

I brought a new Skype phone and it come with 60 minutes free skype talk time

The voucher code that come with the phone does not work

How do I get a new voucher code

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Andre
Posts: 7,791
Kudos: 545
Registered: ‎29-06-2011

Re: 60 minutes free talk time

Please send the voucher code to customer service, they will check why it doesn't work and assist you further.

Customer service: https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service

Andre

If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!
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Novel Adventurer
kairidragon
Posts: 3
Registered: ‎01-01-2012

Re: 60 minutes free talk time

Thank you for your reply 

But I am unable to send any email

I cannot find where too send it from

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Andre
Posts: 7,791
Kudos: 545
Registered: ‎29-06-2011

Re: 60 minutes free talk time

[ Edited ]

Try these steps:

 

1) Go to https://support.skype.com/en/faq/FA1170

2) Click there on link Get more help

3) You will be asked to sign in if you haven't already

4) Choose appropriate topic Payment > Vouchers and Gift Certificates

5) Scroll down and click Continue support request.

6) On the next page choose Send an email

7) Scroll down on the next page and under Your problem make sure you fill out Subject and Description

8 ) Click on Send support request.


If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!
Please use plain text.
Novel Adventurer
kairidragon
Posts: 3
Registered: ‎01-01-2012

Re: 60 minutes free talk time

thank u i got there this time

Please use plain text.
Andre
Posts: 7,791
Kudos: 545
Registered: ‎29-06-2011

Re: 60 minutes free talk time

Welcome :happy:

If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!
Please use plain text.
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