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Casual Tourist
thetripchicks
Posts: 1
Registered: ‎05-09-2011

Why is my green Skype "call" button frozen? Unable to use Skype in Switzerland/Germany.

Can someone out there please explain how I can fix this problem and start calling phones via my Skype account again? Not sure why I can't even click the green "Skype call button" now...Thanks so much for your help.  

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Super User
TheUberOverLord
Posts: 12,499
Registered: ‎27-06-2011

Re: Why is my green Skype "call" button frozen? Unable to use Skype in Switzerland/Germany


thetripchicks wrote:

Can someone out there please explain how I can fix this problem and start calling phones via my Skype account again? Not sure why I can't even click the green "Skype call button" now...Thanks so much for your help.  


Before trying to isolate an issue, it's always best that one is running the latest Skype release. Which may in itself resolve the issue.

 

A new version has just been released September 1, 2011:


Please download/install this version from here, when prompted click the open or run button: http://download.skype.com/SkypeSetup.exe

 

This new version is 5.5.0.115 to check what version you have, using the main Skype client window please do:

 

Help -> About Skype

 

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