The Skype Community

in
Happy 2nd Birthday Skype community – Join the fun
Submit a Video
Reply
Novel Adventurer
Anda
Posts: 2
Registered: ‎14-07-2011

Unauthorised access

[ Edited ]

Hello,

 

yesterday someone gold hold of my email address and they have reset my skype password. I want to reset it back but the tokens have been used. Is there a way to reset the tokens as waiting 24 hours is not an option. Please advise:

 

 

Thank you

Please use plain text.
Power User
Primemover
Posts: 6,286
Registered: ‎27-06-2011

Re: Unauthorised access

[ Edited ]

if you have a purchase history in the last 6 months, you can retrieve or request a new password for your account without the need of the registered email address.  Still, you should immediately report this to Skype customer support (address pasted below) for further advice and assistance.

 

support.skype.com/support_selection 

 

Also kindly remove your email address in your initial post for security reasons.  This is a public forum site, spammers/scammers may see your email address and send you unwanted messages or items.



IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
| skypefordummies.blogspot.com | 


Please use plain text.
Novel Adventurer
Anda
Posts: 2
Registered: ‎14-07-2011

Re: Unauthorized access

Hi thanks for your reply. Is there a number that skype can be contacted on? Now they have changed the email address as I received notification in my inbox. THIS IS RIDICULOUS and no of rolling this back, what an amazing system.

Please use plain text.
Power User
Primemover
Posts: 6,286
Registered: ‎27-06-2011

Re: Unauthorized access

[ Edited ]

i think skype is not offering phone support yet, and the live chat option is available for selected or certain users only.  Below are customer support links which require no login, just select the subjects or headings closest to your concern;

 

support.skype.com/support_request

or email: contactus@skype.net



IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
| skypefordummies.blogspot.com | 


Please use plain text.
Novel Tourist
scan
Posts: 1
Registered: ‎19-04-2012

Re: Unauthorised access

Yesterday I found on my History link number of people had had used my SKYPE.  They were people whose names were unknown and I had never talked to them. How can this be stopped and what effects, other than nuissance value does it have for me? 

Please use plain text.
Facebook Twitter

© 2013 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling