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SMS Repeatedly sending same messsage again and again
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10-11-2011 02:16
HI I use Skype sms all the time to communciate with my customers. Yesterdat i accidently send a message to a wrong number and it continued to send messages to my customers landline by calling them repeatedly though the night (more than 10 hours after the message) and auomatically readng them the message. How can I make this stop as they are still getting the calls. This is urgent as they are very angry.
Re: SMS Repeatedly sending same messsage again and again
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24-11-2011 08:33
I'm having the same problem... did you solve it?
Re: SMS Repeatedly sending same messsage again and again
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07-12-2011 18:28
Me too.
Why does skype bother emabarras itself with such a site ... if a month after logging such issues there is still no reponse. What a joke.
Re: SMS Repeatedly sending same messsage again and again
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08-12-2011 19:02
My Skype SMS to a friend has been hitting her phone every few minutes for 26 hours now with no end in sight. Skype Help Desk's response was that it's not their problem; her phone system should be sending a "received" signal back to Skype. OK, fine, but what now?! At the suggestion of an IT guy in my building, I tried deleting her from my contact list. That resulted in changing the on-screen status of that SMS from "Sent" to "Failed" but that's all. It's still hitting her phone. I have no other ideas. So frustrating!
Re: SMS Repeatedly sending same messsage again and again
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08-12-2011 20:48
I have the same problem. It has become so frustrating from the receiver side. I really can not understand that the skypr still did not do anything about it. If it helps i will delete my account from skype butn i am not shure if ti helps.
Re: SMS Repeatedly sending same messsage again and again
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09-12-2011 06:56
Customer Service never varies from Skype's standard and less-than-helpful response that the fault lies in the receiver's phone system by not sending a "received" signal back to Skype. The only resolution they offer is to insist that the receiver (victim) of the SMS deluge must seek help from her telephone service provider.
Skype is fully aware that their program does not include a "kill switch" to stop the repeated sending of an SMS after some designated period. They know it's a problem for us, but the cost of fixing it must be more than the cost of losing some business over it.
Re: SMS Repeatedly sending same messsage again and again
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09-12-2011 12:02
Re: SMS Repeatedly sending same messsage again and again
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23-12-2011 23:11
Ughh I am having the same problem. This is ridiculous! I feel terrible for the receiver who is on a land-line. It's been 30 hrs and no end in sight.
Hasn't skype fixed this yet?!!!!!!!
What a disaster.
Any help out there?
Re: SMS Repeatedly sending same messsage again and again
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26-12-2011 04:48 - edited 26-12-2011 06:05
Well I guess this is ongoing and it is now 36 hours and counting. The cost of fixing it may be high but it needs fixing
EDIT: for those with this problem deleting history seems to have fixed the issue. I suggest that is an easy enough fix to try.
EDIT II doesnt work............
Re: SMS Repeatedly sending same messsage again and again
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26-12-2011 07:57
I have the same problem... and the receipient is calling/sms-ing me non-stop to stop this!!!!
Please please please solve this!
