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Novel Tourist
sgpropertyscout
Posts: 1
Registered: ‎10-11-2011

SMS Repeatedly sending same messsage again and again

HI I use Skype sms all the time to communciate with my customers. Yesterdat i accidently send a message to a wrong number and it continued to send messages to my customers landline by calling them repeatedly though the night (more than 10 hours after the message) and auomatically readng them the message. How can I make this stop as they are still getting the calls. This is urgent as they are very angry.

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Novel Adventurer
evielvira
Posts: 2
Registered: ‎24-11-2011

Re: SMS Repeatedly sending same messsage again and again

I'm having the same problem... did you solve it?

 

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Novel Adventurer
bizhanr
Posts: 2
Registered: ‎07-12-2011

Re: SMS Repeatedly sending same messsage again and again

Me too.

 

Why does skype bother emabarras itself with such a site ... if a month after logging such issues there is still no reponse. What a joke.

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Novel Adventurer
lewisstewart53
Posts: 4
Registered: ‎08-12-2011

Re: SMS Repeatedly sending same messsage again and again

My Skype SMS to a friend has been hitting her phone every few minutes for 26 hours now with no end in sight.  Skype Help Desk's response was that it's not their problem; her phone system should be sending a "received" signal back to Skype.  OK, fine, but what now?!  At the suggestion of an IT guy in my building, I tried deleting her from my contact list.  That resulted in changing the on-screen status of that SMS from "Sent" to "Failed" but that's all.  It's still hitting her phone.  I have no other ideas.  So frustrating!

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Novel Tourist
speedyx9
Posts: 1
Registered: ‎08-12-2011

Re: SMS Repeatedly sending same messsage again and again

I have the same problem. It has become so frustrating from the receiver side. I really can not understand that the skypr still did not do anything about it. If it helps i will delete my account from skype butn i am not shure if ti helps.

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Novel Adventurer
lewisstewart53
Posts: 4
Registered: ‎08-12-2011

Re: SMS Repeatedly sending same messsage again and again

Customer Service never varies from Skype's standard and less-than-helpful response that the fault lies in the receiver's phone system by not sending a "received" signal back to Skype.  The only resolution they offer is to insist that the receiver (victim) of the SMS deluge must seek help from her telephone service provider.

 

Skype is fully aware that their program does not include a "kill switch" to stop the repeated sending of an SMS after some designated period.  They know it's a problem for us, but the cost of fixing it must be more than the cost of losing some business over it.

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Novel Adventurer
lewisstewart53
Posts: 4
Registered: ‎08-12-2011

Re: SMS Repeatedly sending same messsage again and again

In an effort to stop the repeated receiving of the Skype SMS that I sent to my friend, she followed Skype's advice and contacted her telephone provider, Bharat Sanchar Nigam Ltd. (BSNL) Mobile, a huge company in India.  BSNL Mobile told her that there is nothing they can do to stop it.  Skype coded the SMS for repeated sending and it's performing exactly as Skype designed it.
 
This one SMS has now been delivered thousands of times with no end in sight, rendering her phone useless.  What a disaster.  And all Skype says is that it's "out of their hands"!
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Novel Tourist
maymayontheroad
Posts: 1
Registered: ‎23-12-2011

Re: SMS Repeatedly sending same messsage again and again

Ughh I am having the same problem.  This is ridiculous! I feel terrible for the receiver who is on a land-line.  It's been 30 hrs and no end in sight.

Hasn't skype fixed this yet?!!!!!!!

What a disaster.

Any help out there?

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Casual Adventurer
zigzag3143
Posts: 11
Registered: ‎27-09-2011

Re: SMS Repeatedly sending same messsage again and again

[ Edited ]

Well I guess this is ongoing and it is now 36 hours and counting. The cost of fixing it may be high but it needs fixing

 

 

EDIT:  for those with this problem deleting history seems to have fixed the issue.  I suggest that is an easy enough fix to try.

 

EDIT II  doesnt work............

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Novel Tourist
masnye
Posts: 1
Registered: ‎26-12-2011

Re: SMS Repeatedly sending same messsage again and again

I have the same problem... and the receipient is calling/sms-ing me non-stop to stop this!!!!

 

Please please please solve this!

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