The Skype Community

in
Reply
Novel Tourist
hlglaw
Posts: 1
Registered: ‎18-04-2012

Disconnecting Click-to-Call

Skype has "taken-over" my Windows 7 computer. It has converted every number on a website to a Skype click-to-call number, even if they are not telephone numbers. For example, Skype has erroneously converted a real estate tax parcel number to a click-to-call number, so it's now impossible to click on the tax parcel number without Skype trying to make a phone call from my Skype account. This is not acceptable.

 

How can I disconnect/disable the Skype click-to-call feature?  Please help.  Thank you. Joe.

Please use plain text.
Novel Tourist
robwoodman
Posts: 1
Registered: ‎02-05-2012

Re: Disconnecting Click-to-Call

You posted this two weeks ago and so far have 37 replies but have you found a way to turn of the Click-to-Call?  No expert has replied so far.  I need help too.

Please use plain text.
Elaine
Posts: 4,553
Kudos: 598
Solutions: 183
Registered: ‎08-08-2011

Re: Disconnecting Click-to-Call

I do not usually frequent this message board; thank you for your patience in awaiting a reply.  

 

How to turn off "Click to Call" - I am a Win7 PC on Skype version 5.9.0.114 - starting at your Contacts list, click Tools -> Options -> Advanced -> un-check Use Skype to call to: links on the web -> Save.  That should do it! 

________________________________________________________________________________________________________
If a suggested idea resolves your question, please click on the "Accept as Solution" button so everyone else will see what works!
-> Please send Private Messages only upon request.
-> Good reads: Devise good passwords and stop password attacks
and http://krebsonsecurity.com/2011/05/krebss-3-basic-rules-for-online-safety/
and this one, too: http://www.rd.com/slideshows/internet-security-how-not-to-get-hacked/
Please use plain text.
Casual Tourist
AalenatBelmont
Posts: 1
Registered: ‎18-10-2012

Re: Disconnecting Click-to-Call

Has anyone any update on this issue ?  I have just experienced a similar problem where Click-to-call infected an website I run and converted every phone number to this format (which is exceptionally irritating and reputationally damaging).  I have followed the advice outlined by the moderator but it seems to have no effect on the website data/numbers.  How do I 'disinfect' the website ?

 

Have Skype done anything to help users tackle this issue ?   

Please use plain text.
Super Aviator
Tamim
Posts: 25,098
Registered: ‎27-09-2011

Re: Disconnecting Click-to-Call

Uninstall Click to Call Plugin from the Control Panel.

 

click2call.PNG

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Please use plain text.
Novel Adventurer
cmacres72777
Posts: 3
Registered: ‎25-10-2012

Re: Disconnecting Click-to-Call

Trying to uninstall from Control Panel (add/remove programs) does not work.  My computer keeps giving me an error message while uninstalling for Skype Click to Call "Please close all open Chrom windows before continuing".  I have NO OPEN CHROME PROGRAMS active.  Have closed ALL other programs except for the Control Panel.  I've tried repairing and that has worked but still won't uninstall.  I DON'T WANT SKYPE AT ALL NOW.  I had purchased new 2 days ago a Logitech Vid cam w/built in microphone that wouldn't let the microphone work on my system even though when I tested the mic on control panel, that worked.  The error message I was getting was needed a "dedicated" USB port.  I'm not buying a new PCI card to do that so Skype is not longer wanted or needed.  I just want to delete the programs associated.  HOW?

Please use plain text.
Super Aviator
Tamim
Posts: 25,098
Registered: ‎27-09-2011

Re: Disconnecting Click-to-Call

Press Ctrl+Shift+Esc

Right click on Google Chrome and select End task.

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Please use plain text.
Novel Adventurer
cmacres72777
Posts: 3
Registered: ‎25-10-2012

Re: Disconnecting Click-to-Call

There is NO Google Chrome showing; only "GoogleCrashHandler.exe"; so I hesistate to end that one.

Please use plain text.
Super Aviator
Tamim
Posts: 25,098
Registered: ‎27-09-2011

Re: Disconnecting Click-to-Call

You can kill this "GoogleCrashHandler.exe" process. Then try uninstalling Chrome.

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Please use plain text.
Novel Adventurer
cmacres72777
Posts: 3
Registered: ‎25-10-2012

Re: Disconnecting Click-to-Call

Thanks.  Uninstalling Google Chrome took care of it and was able to Uninstall Click to Call.  Skype is gone now from my system.

Please use plain text.
Facebook Twitter

© 2013 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling