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Novel Tourist
alextmedeiros
Posts: 1
Registered: ‎27-07-2012

Boingo rip-off

Skype Access on NYC LaGuardia Airport - Boing charged me 30mins upfront, without warning. Minimum charge isnt written down anywhere on their terms, the only thing they say is "$0.19 per minute", its a SCAM and a RIP-OFF!

 

I want my credits back!

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Novel Adventurer
keanclifford
Posts: 2
Registered: ‎26-07-2012

Re: Boingo rip-off

Totally agree - have been in Australia throughout most of July and am frequently automatically offered internet access via Boingo at 11p per minute. To consume the Skype credit I have lost so far I would have had to be connected for around 250 minutes - when in fact I have only used it for 10-15 minutes at a time on 3 or 4 occasions. You don't actually realise the credit is gone until disconnected either!

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Novel Tourist
RL_in_VB
Posts: 1
Registered: ‎01-09-2012

Re: Boingo rip-off

Agreed! I tried in Atlanta airport but connection/network was SO SLOW that I couldn't even open a web browser with yahoo mail. Was open for 10 mins trying but got charged for entire 30..."charged for mins used" my butt.
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Novel Adventurer
afata
Posts: 3
Registered: ‎09-11-2012

Re: Boingo rip-off

Same here from Austin.  Lost all my credits...

 

Al

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Novel Tourist
omersaatcioglu
Posts: 1
Registered: ‎20-01-2013

Re: Boingo rip-off

Hi I have the same problem in Arlanda airport. There is no any purchase notification but just a continue button that you don't know what is leading. 

 

Please help us to solve this problem and more importantly please fix this "unexpected" UX behavior. 

 

 

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Novel Tourist
WeWu
Posts: 1
Registered: ‎26-02-2013

Re: Boingo rip-off

Same thing here at JFK. I have no problems if they say so up front, but there is nothing in the terms of service about this. And I have used Skype Wi-Fi to pay for exactly the minutes I needed, nothing more.

 

Skype - make Boingo shape up, or put them on a blacklist! Oh, and I want my 4 € back, please!

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Casual Tourist
Canadian_Bookbi
Posts: 1
Registered: ‎21-07-2011

Re: Boingo rip-off

Boingo did not work at Hochimihn city either although i jumped through all the hoops. it just didnt work but i wasnt charged
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