Can someone please help me figure out what's wrong with my skype mobile for my verizon blackberry 9850? I downloaded the app with no problem however when I try to open Skype I get the error message "Skype can only be used with a Telkomsel SIM."...... I'm in the US and I had skype on my previous blackberry and it worked just fine..... What's different and does anyone have a solution??
Solved! Go to Solution.
You may try to follow this link from your BB
It works for me on BB9930. Let me know if it also works on your phone.
I have had no luck with the following link which has been posted throughtout the forum. I wondered if anyone other none Verizon customers had managed to succeed with this ?
I had no louck with this link either...... I just get the message:-
The requested URL /download/Bourbon/BB9930/Skype_moâ€‹bile.jad was not found on this server.
IBM_HTTP_Server at mobile.vzw.com Port 80 Sent from my Verizon Wireless BlackBerry
I also got this message from Verizon - not much help but still a response from Verizon:-
Thank you for contacting our Verizon Wireless website. We are sorry to learn that you are receiving a message that Skype can only be used with a Telkomsel SIM. We are happy to assist you with your concern.
We greatly value your business. We understand that you have made an investment in Verizon Wireless and resolving your concern is our number one priority. We apologize for the delayed response to your email and for any inconvenience this may have caused. We are experiencing higher than normal email volumes at this time. However, we are working diligently to reply to each customers email in a timely manner and we appreciate your patience.
Telkomsel is a provider in Indonesia. Based on the message you are receiving, Skype may be integrated with Telkomsel and this may be why you are being prompted to insert a Telkomsel SIM card. For further assistance with this, please contact Skype support online at: https://support.skype.com/en-us/.
For additional support, you can contact BlackBerry directly by dialing: 1-877-255-2377. Please be advised that RIM may charge a fee to provide support. Alternatively, support can also be obtained online by visiting the link provided below:
I have been having A LOT of trouble with this myself, I went to my local Verizon store and they hadn't heard of the problem and didn't have a solution.
The link provided in this thread finally worked for me today, but you all are right in saying that you get an error message- here's now I fixed it:
Use this URL in your BB browser:
And then go in and manually take out the "_mobile" part and re-type it in as "_mobile" (I know that is exactly how it already looks but it was not reading it properly and that is were it was throwing the jibberish error) this fixed the error for me and I was directed to a download page.
My cavat to this is that I tired to download it a few times last week when I fixed the error in the URL but I kept getting an error message. I gave it another shot this morning and it finally worked.
I hope this helps!
Thank you!!!!!!!!!!!! works perfectly. I did not have to delete a portion nor re-enter either:
Just use this URL in your BB browser: