Re: Issues with Skype on BlackBerry z10

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Issues with Skype on BlackBerry z10

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Hi there,

 

I've got a frustrating issue on my z10 with Skype. When I go to call a land line and I have finished dialing and I am waiting for the person to pick-up I hear two ringing tones. One is a "skype tone" which sounds like a British ringing sound (ring, ring) and the other is the actual ringing sound that I am expecting to hear for the call I am making (single ring as you get in North America).

 

Sometimes I can still hear the Skype double ring in the background even after the person on the other end has picked-up!

 

I have uninstalled and reinstalled and I still get this issue. 

 

Help!

ArfiYA
Novel Adventurer
Kudos: 1
Posts: 3
Registered: 10-05-2012
Message 1 of 4 (735 Views)

Re: Issues with Skype on BlackBerry z10

I have downloaded skype on my new Z10  . Downloading went well , all contacts are there , on line .

till so far ok. But when i make a call , my phone is making  normal contact,  but then i received the message that "contact is not available" .  when i call my contact , he heard one click and saw my miss call. when i call with my laptop  i never have any problems, 2 x ringing and connection.

my Z10 has allready the 10.1 software update. any solutions?

janarnald
Casual Tourist
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Registered: 22-09-2013
Message 2 of 4 (599 Views)

Re: Issues with Skype on BlackBerry z10

Hi, Janarnald, and welcome to the Community,

 

Thank you for your report.   At first read, this sounds like a network problem.  What wireless carrier are you using, and at what speed (4G LTE, 3G ...)?  Are you experiencing problems connecting to all contacts, or just this one?  I am not sure if this is a Skype-to-Skype call, or Skype Out call (using credit or a subscription to cover the cost of the outbound call)?

 

Questions, questions!  Thanks for your patience, and looking forward to your return post.

 

Best regards,

Elaine

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Elaine
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Message 3 of 4 (579 Views)

Re: Issues with Skype on BlackBerry z10

I still have not received a response to my query from June. Any thoughts? I sure would like to have a usable Skype app on my z10.

ArfiYA
Novel Adventurer
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Registered: 10-05-2012
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