Connection problems with Skype phones

[edralin]

No connection of my Skype Phone Philips VOIP841 to my router (FritzBox 7930) since 1 day. Had the same ca. 1 month ago. Then Skype announced that the issue (with VOIP841 phones) was fixed. Seems not sustainable. I'm frustrated, worked w/o problems until Microsoft...

[edralin]

Update -> Connection to router and Skype could be re-established this morning. Hope this will last...

[elical]

Hi Chris; I have a GXV3140 that works fine with Skype. I can make/receive calls with no problems. I used to have problems when using Wi-Wi but a firmware upgrade was needed If you are using WiFi  try latest f/w [invalid URL]

[iris_scipio123]

I cannot receive any call

[KeithC]

My Dualphone 3088 stopped working about 3 - 4 weeks ago. Unable to log into skype. I live in Perth, Australia. How much longer is this problem going to take to resolve. I am really fed up with this. Skype shoukd be more careful when they release upgrades.

[petzkin Staff Moderator]

Hi Keith

Please note that Skype released a fix for this general connectivity issue already weeks ago which solved the problem for most users. 

If you still have connectivity issues, we recommend that you reset the device and try logging in with 2 accounts (for testing purpouses) and if that still fails, contact the device manufacturer for further suggestions.

[jyothimys]

Hi,

I have a US Canada subscription purchased today..but my device Netgear SPH101 is not recognizing the subscription. It keeps saying skypeout is not active. Please help.

[petzkin Staff Moderator]

Hi Jyothimys

Please consult your device Manual on how to perform a factory reset on your device and also try updating the firmware on the device. If these actions don't have any effect, please let us know.

[gregdonohue]

Hi I have the dualphone 3088 and my phone rings in and out but no sound , fine if i choose land line but that is not what i am paying for
Greg

[aam_art]

ZyXEL V352L EE (Dual phone 3088 for Russia and more East Europe)