The support team can be contacted here
I sent an email yesterday and had an answer but the problem is not solved yet
I suggest that those who still have the same problem do the same, perhaps multiple complaints will generate a reaction...
I have been exsperience no messaging or call videoing for the last week heart beat say's everthing is okay ,what do I need to do to get this fixed Thank you
mis minutos mensuales a trepublica dominicana dfeberian haberse renovados el dia 23 de marzo de 2012 y no se ha hecho, necesito una solucion al problema y desearia me conectaran los minutos que me corresponden
I have 2 FreeTalk Talk3000 Office Phones purchased from the skype website.
I can't sign in using my skype ID on either phone.
I CAN sign on to my wife's skype ID without a problem on both phones.
It seems only when I try to sign on to my account that the sign in fails.
This has been going on for about 4-6 weeks.
I have a Linksys CIT200 phone that connects fine (the CIT400 is listed as affected) using my ID.
I have 2 android phones that connect fine using my ID.
I have 2 other usb phones that connect fine using my ID.
I can connect using 2 different versions of Skype on a PC using my ID.
When I sign in on the Talk3000 office phones using my skype ID, it seems to connect but then returns to the welcome screen and starts over. As I stated previously, I can sign on to other accounts using the same Talk3000 office phone, just not mine.
Both phones worked perfectly prior to this issue.
Feel free to contact me with any questions.
Thank you very much.
I have a similar problem to above - thought there was something wrong with my phone and purchased a new one - now I have the same problem with the new phone - returns to the welcome screen over and over again - am SO pissed off now because Skype initially told me it was a problem with the phone and now are finally admitting its their problem - also the phone provider - FREETALK and Ebuy now are a complete joke - no contact number and takes a week for them to respond with a paste from their website - they didnt even read my complaint!
I have been experiencing problems with my 3088 Dualphone for the past two days - phone rings but no sound, and same if I call someone. This is a real problem for me as I use my Skype number for business and customers can't call me. Please fix the problem quickly!
By the way it doesnt look like a log-in problem, as the phone says I am online and connected and it connects OK with the phone at the other end- just no sound.
my skype has had problems for the past two - three days, saying it can't connect to the skype server, my connection is full on no other programmes that use the internet has no problem, but it seems skype is having problems with this.