13-03-2012 11:07 - edited 14-03-2012 20:24
We have learned that customers with certain Skype certified phones are having log-in issues. We are sorry to hear about these difficulties and we are doing our best to look into this matter to resolve these issues.
Update (14.03.2012): We're currently gradually deploying an update on our end that should allow the certified phones to connect again.
Following models may be affected:
- DUALphone 3088
- FreeTalk SP2014
- GE/Skype phone 28310
- GE 5-2746
- Ipevo Solo
- Ipevo SO-20
- Linksys CIT400
- NetGear SPH200D
- Panasonic KX-WP1050E
- Philips VOIP 841
- Sony Playstation Portable
- TOPCOM Webt@lker 6000
Please report here if you have another Skype certified phone not able to log in any more.
(Thanks for all your reports. I will delete all replies in this topic after I've added your device to the list above to keep this topic focussed. Please use the board for discussions.)
I recommend to download the latest Skype and search first.
To get the most out of Skype I recommend Skype Premium.
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Why did Skype take so long to acknowledge the problem?
Why did Skype try to fob off the problems on third party manufacturers?
Doesn't the term "Skype certified" represent a legal and moral obligation on Skype to ensure service?
Why is Skype customer support so poor?
I've been a Skype user since about Skype 0.6 or 0.9. I wrote glowing articles about Skype for the publications I worked for in South Africa. This sort of high-handedness and complete disregard for your customers really pisses me off.