Support Network

Powered by the Skype Community

Claudius

Welcome to the Skype Support Network

by Community Manager Community Manager on 27-06-2011 08:54 - last edited on 21-03-2012 15:29

Welcome to the Support Network.

This place is our new community for everything Skype. Everyone's invited to join in and we hope you find what you need.

How to get started:

 

  • Exploring? Using the search box at the top is the quickest, but feel free to click around

  • Participating? You'll need to register if you want to post a question or join a discussion. Sign-in if you have a Skype ID or Join Skype if you don't

  • Recommending? If someone gives you the right answer, remember to 'Accept' the solution so others know it works

  • Appreciating? This is a community, it's all about respect. If someone helps you, don't forget to give them Kudos by clicking the star button below their post.

  • Meet the experts? If you want to know who's who on the Support Network please read the Introduction Post

  • Gremlins? We're in the beta mode at the moment and if you find something weird, wrong or broken or have a suggestion for improvements, please let us know in the feedback discussion

  • The Law? We've got some guidelines that let us keep the community, safe. Make sure you read them!


But most importantly: Have fun

P.S.: I'm Claudius, your Community Manager. The team and I are the one's who'll be making sure everything works and adding all the cool new features we've got lined up!

Three tips to get started:
  • start with a search for your question. Chances are high that there's already an answer in this community
  • take a look at our board listing to find the appropriate location for your question. Just click the blue new_message.png button on top of a board to start a new topic
  • please do not send personal messages to moderators or me unless you have been asked to do so. They are volunteers helping other users and not Skype support agents

About the Author
  • Started off as a Skype betatester in 2005, then became german translator for all things Skype. After moderating in the forums for 4 years since 2011 I am working as Community Manager to keep you people happy and this Support Network a healthy environment. Please only send me a personal message if I have asked you to on the public community. Please understand that unfortunately I cannot reply to requests personally and if you post your question on the public board other users can make use of the reply as well.
Announcements

A new version of Skype for Android has arrived. 2.8 boasts a faster startup experience and improved IM user interface. Grab the update from the Google Play Store and leave your feedback here on the community.

Also this week:
Skype 1.0 for Windows Phone and Skype for PS Vita