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Re: We can't open Skype. You are already signed in on this computer. Please sign out and try again.

Thank you for your feedback.

Regards,
Tamim
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Tamim
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Message 11 of 62 (2,560 Views)

Re: We can't open Skype. You are already signed in on this computer. Please sign out and try again.

The UPnP trick did not for me, however a fresh installation of Windows 8 helped.

The point is that my Windows 8 was on New Series 9 Samsung and maybe the drivers and preinstalled software have had conflicts with Skype. Now, when the Windows 8 is a fresh install, there is no issue with Skype.

 

Thanks,

Pargev

pargev
Novel Adventurer
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Registered: 18-12-2012
Message 12 of 62 (2,556 Views)

Re: We can't open Skype. You are already signed in on this computer. Please sign out and try again.

I tried to rename but it said it is opened in another file in skype and was not allowed to rename the folder at all ;( 

tearsangelz
Novel Adventurer
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Registered: 30-01-2013
Message 13 of 62 (2,455 Views)

Re: We can't open Skype. You are already signed in on this computer. Please sign out and try again.

This option isn't even available. Thanks anyway.

 

 

israelholby
Novel Adventurer
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Registered: 02-02-2013
Message 14 of 62 (2,429 Views)

Re: We can't open Skype. You are already signed in on this computer. Please sign out and try again.


israelholby wrote:

This option isn't even available. Thanks anyway.

 

 


The option to disable uPnP is only available from Skype main window. It’s not available from the login window.

 

Have you tried to rename the Skype settings folder?

ruwim
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Registered: 27-06-2011
Message 15 of 62 (2,421 Views)

Re: We can't open Skype. You are already signed in on this computer. Please sign out and try again.

How do I get to the main window if I can't sign in?

israelholby
Novel Adventurer
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Registered: 02-02-2013
Message 16 of 62 (2,388 Views)

Re: We can't open Skype. You are already signed in on this computer. Please sign out and try again.

Same problem here, I can't rename this folder.

 

However I really don't want to loose all my chat history stored in this folder either.

israelholby
Novel Adventurer
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Registered: 02-02-2013
Message 17 of 62 (2,387 Views)

Re: We can't open Skype. You are already signed in on this computer. Please sign out and try again.

It will be very easy to re-establish your Skype history after renaming the %appdata%\Skype folder. The history is saved in the main.db file in the folder named as your Skype name, and moving this file back to the new %appdata%\Skype folder will re-establish the history.

 

In order to be able to rename the folder you must ensure that Skype is not running on your computer.

 

Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Run box type %appdata% and then press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old. Restart Skype.

 

N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.

ruwim
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Message 18 of 62 (2,376 Views)

Re: We can't open Skype. You are already signed in on this computer. Please sign out and try again.

Unfortunately in Windows 8 Skype cannot be killed in Task Manager. When attempting to do this under the Processes tab it simply doesn't respond, in the Details tab is say "access denied" as pargev noted.

 

I was able to do this by changing Skype to not auto start on computer startup. Then I restarted and was able to sign in and disable uPnP.

 

I really hope this continues to work. I was startled to find how serious a problem this Windows 8 and Skype issue caused to my work and how hard it was to solve.

israelholby
Novel Adventurer
Kudos: 4
Posts: 4
Registered: 02-02-2013
Message 19 of 62 (2,350 Views)

Re: We can't open Skype. You are already signed in on this computer. Please sign out and try again.

thank you so much!
it did work for me!
just followed the steps!
neniland
Novel Tourist
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Registered: 06-02-2013
Message 20 of 62 (2,335 Views)
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