Skype on Windows 8 vs Windows 7

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Skype on Windows 8 vs Windows 7

Skype used to work on Windows 7. I upgraded to Windows 8 complete with the media package and downloaded the new version of Skype and all I have is problems.

 

I can text but as soon as I try to use the video option I get the message "Your PC ran into a problem and needs to restart. We are collecting data etc...."

 

I tried everything including checking for updated drivers but the same thing happens. It crashes as soon as I select the video option. If someone contacts me, I see the video and hear the audio for a couple of seconds before it crashes.

 

Any help will be appreciated.

 

Thanks in advance

Matador51
Casual Tourist
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Posts: 1
Registered: 18-03-2013
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Re: Skype on Windows 8 vs Windows 7

Hi,

Which version of Skype are you using?
Do you have some antivirus instaled?
Do you have Hamachi installed?
When you go to Settings->Permissions, are all the permissions set to on?
Can you please provide logs as described in this link http://dev.skype.com/support/logging and send them to kmudrovcic at hotmail.com?

Thank you

kerojarun
Staff Moderator
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Kudos: 131
Posts: 1333
Registered: 29-10-2012
Message 2 of 2 (203 Views)
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