Skype hangs up when call picked up

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Skype hangs up when call picked up

When I try to pick up an incoming call or someone tries to recieve my call it disconnects. I have no problem using the desktop app but the windows 8 metro app does this every time. Anyone have any ideas

Tamim
Super Aviator

images.message_type_solution.altAccepted Solution

Please configure your µTorrent application

 

In µTorrent, try this- Options >> Preferences >> Bandwidth.

 

Set the Global maximum to a lower number - try a 100 or less

 

utorrent1.PNG

 

You can also try to turn off DHT. 

options >> preferences >>  BitTorrent > unmark enable DHT (network + for new torrents)

 

utorrent2.PNG

 

You may also try uninstalling µTorrent and then try running skype.

View solution in original post
dazar5
Novel Adventurer
Kudos: 0
Posts: 3
Registered: 18-01-2013
Message 1 of 8 (3,620 Views)

Re: Skype hangs up when call picked up

Please answer all of the following questions in your very next reply:

Do you have any security software installed on the computer?
Did a Free-trial antivirus come preinstalled on the computer when you bought it?
Do you have any other p2p (µTorrent, BiTtorrent, Team Viewer) software installed on the computer?
Which version of Skype do you use?
Do you have Hamachi LogMeIn installed?
What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
Kudos: 6475
Posts: 32360
Registered: 27-09-2011
Message 2 of 8 (3,618 Views)

Re: Skype hangs up when call picked up

Hi

 

I have utorrent installed

The app is the version downloaded from the windows store

I am running windows defender and firewall but no third party security software

None of the other apply

 

 

 

dazar5
Novel Adventurer
Kudos: 0
Posts: 3
Registered: 18-01-2013
Message 3 of 8 (3,616 Views)

Re: Skype hangs up when call picked up

Please configure your µTorrent application

 

In µTorrent, try this- Options >> Preferences >> Bandwidth.

 

Set the Global maximum to a lower number - try a 100 or less

 

utorrent1.PNG

 

You can also try to turn off DHT. 

options >> preferences >>  BitTorrent > unmark enable DHT (network + for new torrents)

 

utorrent2.PNG

 

You may also try uninstalling µTorrent and then try running skype.

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
Kudos: 6475
Posts: 32360
Registered: 27-09-2011
Message 4 of 8 (3,610 Views)

Re: Skype hangs up when call picked up

I unistalled utorrent and skype then reinstalled skype which has sorted the issue

Thank you

dazar5
Novel Adventurer
Kudos: 0
Posts: 3
Registered: 18-01-2013
Message 5 of 8 (3,601 Views)

Re: Skype hangs up when call picked up

You are very welcome and thank you for your feedback.

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
Kudos: 6475
Posts: 32360
Registered: 27-09-2011
Message 6 of 8 (3,600 Views)

Re: Skype hangs up when call picked up

Hello,

 

I have the same problem on my mac and iphone.

I tried to reinstall Skype and disinstalled **to**ent as well.... still not working :sad:

 

Could you please help?

 

Thanks!

Mchachat
Novel Tourist
Kudos: 0
Posts: 1
Registered: 10-02-2014
Message 7 of 8 (1,754 Views)

Re: Skype hangs up when call picked up

Hi, I'm experiencing the same problem all of a sudden. Could you please help urgently please and I'm using Sony Ericsson Xperia S before you ask (I think)
Posted from SonyEricsson LT26i
Brandon-Flax3y
Novel Adventurer
Kudos: 0
Posts: 2
Registered: 12-01-2014
Message 8 of 8 (180 Views)
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