Skype Won't load and now wont install

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Skype Won't load and now wont install

Hi, i once had Skype for Windows 8 and i uninstalled it to use the desktop one. Realizing that the desktop one takes up too much of my CPU, i wanted to get the app again. I tried to install it and it wouldnt load into the app. Now, after deleting all of the files, i cant even download it anymore. Please Help.

 

    -Matthew Madden

tornfury
Routine Adventurer
Kudos: 0
Posts: 37
Registered: 14-02-2013
Message 1 of 11 (1,178 Views)

Re: Skype Won't load and now wont install

Did you receive any error code / messages?

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
Kudos: 5992
Posts: 32360
Registered: 27-09-2011
Message 2 of 11 (1,176 Views)

Re: Skype Won't load and now wont install

"Oops, something went wrong. Restart Skype or Try Again."

tornfury
Routine Adventurer
Kudos: 0
Posts: 37
Registered: 14-02-2013
Message 3 of 11 (1,172 Views)

Re: Skype Won't load and now wont install

Please answer all of the following questions in your very next reply:

Do you have any security software installed on the computer?
Did a Free-trial antivirus come preinstalled on the computer when you bought it?
Do you have any other p2p (µTorrent, BiTtorrent, Team Viewer) software installed on the computer?
Do you have Hamachi LogMeIn installed?
What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
Kudos: 5992
Posts: 32360
Registered: 27-09-2011
Message 4 of 11 (1,168 Views)

Re: Skype Won't load and now wont install


Tamim wrote:

Please answer all of the following questions in your very next reply:

Do you have any security software installed on the computer? Windows Defender
Did a Free-trial antivirus come preinstalled on the computer when you bought it? No
Do you have any other p2p (µTorrent, BiTtorrent, Team Viewer) software installed on the computer? Yes
Do you have Hamachi LogMeIn installed?Yes
What anti-spyware applications (other than Defender)? None
What third-party firewall (if any)? None


 

tornfury
Routine Adventurer
Kudos: 0
Posts: 37
Registered: 14-02-2013
Message 5 of 11 (1,166 Views)

Re: Skype Won't load and now wont install

Please temporarily disable the LogMeIn Hamachi Tunneling Engine Service from the Elevated Command Prompt.

 

Press Winkey + X >>  Select Command Prompt (Admin)

 

Elevated Command Prompt.PNG

 

Type net stop Hamachi2Svc commands and press Enter.

 

Hamachi2.PNG

 

Now try installing the app.

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
Kudos: 5992
Posts: 32360
Registered: 27-09-2011
Message 6 of 11 (1,164 Views)

Re: Skype Won't load and now wont install

I was able to install, but still could not load into the app. It is stuck on the loading screen before the login...

tornfury
Routine Adventurer
Kudos: 0
Posts: 37
Registered: 14-02-2013
Message 7 of 11 (1,160 Views)

Re: Skype Won't load and now wont install

Please uninstall Hamachi and other p2p programs then try again.

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
Kudos: 5992
Posts: 32360
Registered: 27-09-2011
Message 8 of 11 (1,157 Views)

Re: Skype Won't load and now wont install

Thank you so much! That worked!  Thanks for your time :happy:

tornfury
Routine Adventurer
Kudos: 0
Posts: 37
Registered: 14-02-2013
Message 9 of 11 (1,149 Views)

Re: Skype Won't load and now wont install

You're welcome – and happy Valentine's day!

 

Port 80 must be forwarded for modern Skype app to operate properly.

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
Kudos: 5992
Posts: 32360
Registered: 27-09-2011
Message 10 of 11 (1,147 Views)
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