Problems with playback device

Welcome to the Skype community. To get started please read our short welcome post. Thanks!
Reply
Accepted Solution

Problems with playback device

I have problem with Skype in Windows 8.

When I contact someone, a message come on the screen: Problems with playback device.

Chat is OK, but not Video webcam.

I go to Tools and see Video, is OK.

But it is still Problems with playback device.

How? Can you help me?

Jannur

Tamim
Super Aviator

Accepted Solution

For troubleshooting purposes install ManyCam

http://download2.manycam.com/ManyCamStandaloneSetup.exe

 

Choose ManyCam as the audio source

 

In Skype, Click Tools >> Options... >> Audio settings >> Select ManyCam Virtual Microphone.

 

manycam1.png

 

Choose ManyCam as the video source

 

In Skype, Click Tools >> Options... >> Video settings >> Select ManyCam Virtual Webcam.

 

manycam2.png

View solution in original post
Jannur
Casual Adventurer

Accepted Solution

See attachment. I had installed Many Webcam, but no Picture of me, only Logitech HD Pro Webcam C910 LOOK GOOD!

View solution in original post
Jannur
Casual Adventurer

Accepted Solution

No picture of me in this attachment

View solution in original post
Jannur
Casual Adventurer
Kudos: 4
Posts: 5
Registered: 11-01-2013
Message 1 of 16 (16,993 Views)

Re: Problems with playback device

Hi,

Which webcam are you using?
Which version of Skype are you using?
Does your camera work properly in Windows 8 Camera App?

Thank you

kerojarun
Staff Moderator
Staff Moderator icon
Kudos: 141
Posts: 1556
Registered: 29-10-2012
Message 2 of 16 (16,981 Views)

Re: Problems with playback device

My webcam is Logitech 910, it is good. Can talk in oovoo, before can talk in Skype, but now NO!!!

Jannur
Casual Adventurer
Kudos: 4
Posts: 5
Registered: 11-01-2013
Message 3 of 16 (16,976 Views)

Re: Problems with playback device

Which version of Skype do you use?
Run Skype >> WinKey + C >> Settings >> About.

Please update to Version 1.3.0.112
http://community.skype.com/t5/Windows-8/Acessar-configura%C3%A7%C3%B5es-do-novo-Skype-Windows-8-para...

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
Kudos: 5814
Posts: 32360
Registered: 27-09-2011
Message 4 of 16 (16,971 Views)

Re: Problems with playback device

Skype 6.1

Jannur
Casual Adventurer
Kudos: 4
Posts: 5
Registered: 11-01-2013
Message 5 of 16 (16,968 Views)

Re: Problems with playback device

For troubleshooting purposes install ManyCam

http://download2.manycam.com/ManyCamStandaloneSetup.exe

 

Choose ManyCam as the audio source

 

In Skype, Click Tools >> Options... >> Audio settings >> Select ManyCam Virtual Microphone.

 

manycam1.png

 

Choose ManyCam as the video source

 

In Skype, Click Tools >> Options... >> Video settings >> Select ManyCam Virtual Webcam.

 

manycam2.png

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
Kudos: 5814
Posts: 32360
Registered: 27-09-2011
Message 6 of 16 (16,967 Views)

Re: Problems with playback device

See attachment. I had installed Many Webcam, but no Picture of me, only Logitech HD Pro Webcam C910 LOOK GOOD!

Jannur
Casual Adventurer
Kudos: 4
Posts: 5
Registered: 11-01-2013
Message 7 of 16 (16,961 Views)

Re: Problems with playback device

No picture of me in this attachment

Jannur
Casual Adventurer
Kudos: 4
Posts: 5
Registered: 11-01-2013
Message 8 of 16 (16,957 Views)

Re: Problems with playback device

First check your webcam and sound card is listed in Device Manager

 

Click Start >> Run >> Type devmgmt.msc

 

removewebcam.PNG

 

Please run the audio troubleshooter

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
Kudos: 5814
Posts: 32360
Registered: 27-09-2011
Message 9 of 16 (16,951 Views)

Re: Problems with playback device

my conputer is using window 7
eckhard57
Casual Tourist
Kudos: 0
Posts: 1
Registered: 28-07-2013
Message 10 of 16 (14,784 Views)
Reply

© 2014 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling