How to close my skype account

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How to close my skype account

How can I close my skype account please? What must I do?

Avanti
Novel Tourist
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Registered: 09-03-2013
Message 1 of 7 (1,400 Views)

Re:

How to close my skype account

xxxxtony4u
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Registered: 28-05-2013
Message 2 of 7 (1,270 Views)

Re: How to close my skype account

i want to close my skype account permanently

789mno
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Registered: 27-08-2013
Message 3 of 7 (771 Views)

Re: How to close my skype account

Dear Readers,

 

Please review the information in this FAQ article:
Can I Delete My Skype Account?

and then please contact Skype Customer Service to file your request as indicated in the instructions.

Regards,
Elaine

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Please note:   To remove (delete) a Skype Account, you must contact Skype Customer Service directly. We here in the Community cannot process account-related service requests.


Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security

Online Safety Tips: Do not accept contact invitations from anyone whom you do not know, and change your passwords regularly and often.

Do you have a Skype trick up your sleeve?  Share your Solutions and Tips with us!

Elaine
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Message 4 of 7 (744 Views)

Re: How to close my skype account

I am the widow of a subscriber.  My husband died in 26 Nov 2011 but his account is still active with a small balance.  I wish to close his account but do not find anywhere in Skype that provides a link to write to them about this.  Please help in how to do this!!

kpadmanabhan
Novel Adventurer
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Registered: 20-05-2014
Message 5 of 7 (222 Views)

Re: How to close my skype account

Hi, Kpadmanabhan, and welcome to the Community,

 

Please accept my condolences for your loss.

 

I just tested contacting Skype Customer Service, clicking on the link in my post, above, and after signing in I chose the Account and Password option and then Delete an Account.  I skipped past the FAQ offer called 'Can I delete my Skype account?' and clicked Next - and was immediately provided an option to start an instant message chat with a customer service representatative.

 

Please expect to be asked to provide documentation such as a certificate of death or other similar papers in order to request the refund of credit and to remove the account.

 

Regards,

Elaine

__________________________________________________________________________________________________
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!

Please note:   To remove (delete) a Skype Account, you must contact Skype Customer Service directly. We here in the Community cannot process account-related service requests.


Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security

Online Safety Tips: Do not accept contact invitations from anyone whom you do not know, and change your passwords regularly and often.

Do you have a Skype trick up your sleeve?  Share your Solutions and Tips with us!

Elaine
Moderator
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Kudos: 1956
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Registered: 08-08-2011
Message 6 of 7 (208 Views)

Re: How to close my skype account

Thx Elaine for your reply.  However, that exactly what I did't know how to do.  How to get to Skype Customer Service in the first place?

 

By the way, kpadmanabhan was actually my late husband's name, I have to use his name because I was in his account when an automatic email message came into his in-box from Skype stating his account will become inactive, etc. due to its non-active use for so long.  In order to get a message into the Skype Community, I was asked to give a sign-in name, therefore I did it.  I am his widow, and my name is Sophie Smith.  I do have his death certificate of course.

kpadmanabhan
Novel Adventurer
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Registered: 20-05-2014
Message 7 of 7 (198 Views)
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