I hope this is the right place to post this.
I have looked EVERYWHERE in the support area for this problem.
I did not download skype thru the windows store because at present I did not set up a Microsoft account when I turned on my new Toshiba Laptop.
I may set it up later but NOT for now.
I downloaded, at least I think I did, the skype version for Windows 8 Desktop.
I DO have the Skype ICON and when I click on it I get the sign-in screen.
I enter my name and password and in awhile I get a info line that says
"Skype can't connect"
ON MY OTHER LAPTOP that I previously used Skype on I did finally get logged into Skype OK and just had to reset my password but NOW I can log in on that laptop but NOT this laptop.
I of course have Windows 8 that came on it when I bought it.
Any suggestions please???
Solved! Go to Solution.
Is everyone just busy?
This is really frustrating!
I do NOT want to have to create a MicroSoft account JUST so I can use skype on this laptop!
It works on my other Windows XP laptop AND on another laptop we have, A Windows Vista OS!
I can't even get the Desktop version to let me sign in.
I can do everything else on the internet thru my connection but just NOT sign in to skype.
Do you have any security software installed on the computer?
Did a Free-trial antivirus come preinstalled on the computer when you bought it?
Thanks for the reply.
Yes it came with Norton.
I checked the windows firewall and it was already set to allow skype.
I will check norton and post again