Why doesn't my webcam work?

Welcome To get started please read our short introduction.
Showing results for 
Search instead for 
Do you mean 
This topic has been archived.
To keep discussions in the Skype Community relevant we archive topics that haven't seen activity in the past 6 months. Read more about about archiving

Why doesn't my webcam work?

I have just bought a new laptop, it has windows 8, the webcam is built in. With the skype app for windows 8, my webcam doesn't work, and I can't see the person I'm talking to. I've deleted the app and installed it again(plenty of times), the webcam still doesn't work. So I downloaded the skype app for windows 7/xp/vista, and my webcam still doesn't work. We can hear eachother, but we just can't see eachother. There are no updates for the app, because I've just downloaded the app again. What can I do?

0 Kudos
Kudos: 0
Posts: 1
Registered: 19-02-2013
Message 1 of 2 (799 Views)

Re: Why doesn't my webcam work?


Didi you install the latest webcam drivers?
Does your webcam work in Windows 8 Camera App?
Which webcam model are you using?

Thank you

0 Kudos
Staff Moderator
Staff Moderator icon
Kudos: 206
Posts: 1826
Registered: 29-10-2012
Message 2 of 2 (794 Views)

© 2015 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling