I set my skype up on windows 8 but cannot get my video to work. I have tried everything with settings & permission but all the video shows all the time is a green screen. I can hear & see everyone, and they can hear me but all they see is a green screen, any suggestions?
Solved! Go to Solution.
What is the version of Skype program you are on now?
Please update to Version 126.96.36.199
Press WinKey + R to open the Run window
WinKey (the button is located between the left Ctrl and Alt with the Windows logo)
type: ms-windows-store: and press Enter
Press WinKey + C >> Settings >> App Updates >> Click Check for Updates.
Install / Update Skype.
What is the exact error message?
You can also try to open the Store apps from the start screen.
Press WinKey + Q then select Store.
I tried winkey+Q went to store and reinstalled skype. I then went to settings to check the video and I now have a picture, it is no longer a green screen, that really worked. Thank you so much for your help.
You are very welcome and thank you for your feedback.