On Windows 8 Skype Home screen just spinning

Welcome To get started please read our short introduction.
Showing results for 
Search instead for 
Do you mean 
This topic has been archived.
To keep discussions in the Skype Community relevant we archive topics that haven't seen activity in the past 6 months. Read more about about archiving

On Windows 8 Skype Home screen just spinning

I have installed Skype for the desktop on my Windows 8 machine.  When opening Skyps I get a spinner instead of the Home screen.  I recently connected my Windows Live account, if that might have anything to do with it.


I have Nortons AV running but as suggested in other posts I have allowed Skype as an exception to the firewall... other suggestions?


Novel Tourist
Kudos: 0
Posts: 1
Registered: 23-12-2012
Message 1 of 2 (680 Views)

Re: On Windows 8 Skype Home screen just spinning

Try Below:


try deleting Skype from the list of permitted programs in Norton and adding it again.




Reset IE.


Press WinKey + R to open the Run window

WinKey (the button is located between the left Ctrl and Alt with the Windows logo)




Type: iexplore.exe and press Enter


In IE, Click Internet Options >> Advanced >> Restore Advanced Settings >> Reset.

Mark Delete personal settings >> OK >> restart.


Please Run the Cleaning Manager Utility


Press WinKey + R to open the Run window


type: cleanmgr tuneup and press Enter

select the Temp Internet Files boxes and click OK, then Click Delete files.


Now Check Proxy settings


In Internet Explorer, Go to, Tools >> Internet Options... >> Connections>> Lan settings , Use a proxy server... if it had been ticked, then... Remove that check. Make sure automatically detect settings is enabled. (Marked)



Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Super Aviator
Kudos: 4371
Posts: 32360
Registered: 27-09-2011
Message 2 of 2 (677 Views)

© 2016 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling