Mic not working on surface rt

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Mic not working on surface rt

I Just got a new Microsoft surface rt. When I open skype it looks like I need to use the sound test service before I can call friends. When I try the sound test it says my microphone has a problem. The settings look right and it works in other applications. Can you please help me, because I love skype and this has to work. Thank you.

Eugene.Rice
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Message 1 of 10 (7,052 Views)

Re: Mic not working on surface rt

I have the same problem, bought Surface for Skype and it doesn't work!? It is a shame that Microsoft sells this thing for that much and couldn't even make Skype work! And this was the reason I bought Surface.

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DrMar
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Re: Mic not working on surface rt

[ Edited ]

It would be nice for skype to reply :manfrustrated: on mine every time I plug in my earphones the person I am video chatting with can not here me, an when I unplug earphones they still have no sound, everyones is useing the latest version of skype. HELP!!!!!

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dreamnetworks
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Message 3 of 10 (6,718 Views)

Re: Mic not working on surface rt

I got this issue trying to perform a video conference with surface RT the error message was "no mic found" or error with mic. and i can not perform the video conference. i tried bluetooth headset, usb headset and nothing works.

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schwarze_wolke
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Re: Mic not working on surface rt

I have the same problem and would like a solution. Thanks.

Posted from Microsoft Windows RT Tablet
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GabyElliot
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Message 5 of 10 (6,591 Views)

Re: Mic not working on surface rt

same here! i cannot figure out this mic thing and it would be very nice if i could use it. ergh.

Posted from Microsoft Windows RT Tablet
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britnicalex
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Re: Mic not working on surface rt

Please uninstall your skype app feom your surface and then Re-Install them again. While uninstalling please select the option to remove skype from all.

 

After installing it open the Skype app and select allow for everything. It will ask you for using your surface mic and camera. Please select Allow for everything and it will works now.

Posted from Microsoft Windows RT Tablet
Vino123
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Message 7 of 10 (6,158 Views)

Re: Mic not working on surface rt

Please uninstall your skype app from your surface and then Re-Install them again. While uninstalling please select the option to remove skype from all.

 

After installing it open the Skype app and select allow for everything. It will ask you for using your surface mic and camera. Please select Allow for everything and it will works now.

Posted from Microsoft Windows RT Tablet
Vino123
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Message 8 of 10 (6,157 Views)

Re: Mic not working on surface rt

[ Edited ]

There's no need to reinstall skype if the mic and/or video isn't working on windows rt.

A simple solution to the no mic problem:

 

1. Go to PC settings (you can search for it on the home screen)

2. Then go to "privacy" tab on the left hand side

3. Then go to "microphone" tab on the left hand side

4. Make sure the "let apps use my microphone" is set to "yes" on top

5. And underneath set "skype" to "on"

 

To allow skype to use your webcam on windows rt follow steps 1 & 2

on step 3. Select "web cam"

4. Make sure the "let apps use my webcam" is set to "yes" on top

5. and then underneath set "skype" to "on"

 

These will change the settings to allow skype to use the built in webcam along with the built in microphone for windows rt.

 

Tested on 3/28/2014

 

 

Posted from Microsoft Windows RT Tablet
jkcthegeek
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Message 9 of 10 (4,713 Views)

Re: Mic not working on surface rt

Now works here too, thanks for instructions...

Posted from Microsoft Windows RT Tablet
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Stellella
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