Video not working on skype

Welcome to the Skype community. To get started please read our short welcome post. Thanks!
Showing results for 
Search instead for 
Do you mean 
Reply

Video not working on skype

[ Edited ]

Hi,

 

The last few times I've tried to use skype video call I can't get the video to work, even though the audio is working.  Nothing has changed in the way I'm using it, so I am wondering what to do. My skype is up to date. And I Know the camera on my macbook is working as it works for google + hangout.

 

And, to add, I can see the other person's video they just can't see mine. 

 

I need this feature for business meetings.

 

Thank you,

Clare

 

UPDATE: now it's working but I don't know why - I don't think I did anything to make that happen so I guess I'll just keep watching to see if it carries on working. Can you shed any light on this?

clhedin
Novel Adventurer
Kudos: 18
Posts: 3
Registered: 13-11-2012
Message 1 of 41 (167,519 Views)

Re: Video not working on skype

Hi. 

Have you been using FaceTime or iMessage at all? If so, close both of those and Skype. Then restart Skype (leaving both FaceTime and iMessage closed) and you should, hopefully, have your camera view back.

rwakeford
Honorary Adventurer
Kudos: 156
Posts: 467
Registered: 06-07-2011
Message 2 of 41 (167,501 Views)

Re: Video not working on skype

Hi

thanks for that question. No, I haven't. Is it possible that by experimenting with Google hangout (also camera based) that it interrupted the communication between my camera and skype. Thing is, I can't remember if this happened before I started using google hangout - I think it might have.

Any other ideas for what may have caused it? 

Thanks,

Clare

clhedin
Novel Adventurer
Kudos: 18
Posts: 3
Registered: 13-11-2012
Message 3 of 41 (167,495 Views)

Re: Video not working on skype

I am having the same problem. Everything is set up correctly in the audio/video area. I can see live picture there, but when I skype my friends can't see me. I can see them though and the sound is perfect. I don't use any other video calling systems. Help!

slice
Novel Tourist
Kudos: 5
Posts: 1
Registered: 14-11-2012
Message 4 of 41 (167,463 Views)

Re: Video not working on skype

Can you please check with your friends that everybody involved in the call is on the latest Skype version from www.skype.com/go/download ?

Keep your Skype up to date
Did my reply answer your question? Accept it as a solution to help others, Thanks.
Claudius
Community Manager
Community Manager icon
Kudos: 13409
Posts: 8060
Registered: 22-06-2011
Message 5 of 41 (167,419 Views)

Re: Video not working on skype

I have the latest version of Skype, and the latest version of OSX and Skype just isn't stable. My correspondents (on MACs) can see and hear me well, but I just get a stuttering or frozen video image of them, with also broken up video.

 

I am not even sure what the video window is supposed to look, sometimes a seperate video window pops up, othertimes it is part of the Skype (home) window.

 

Really bad and very bad advetisement for Skype.

 

When are we going to get a real MAC version of Skype, with a real MAC look & feel, and especially the MAC famous reliability )

 

 

0 Kudos
LordBlonay
Novel Adventurer
Kudos: 0
Posts: 3
Registered: 02-01-2013
Message 6 of 41 (166,994 Views)

Re: Video not working on skype

skyp video is not working .i dont know what problam
pamithan
Novel Tourist
Kudos: 2
Posts: 1
Registered: 15-01-2013
Message 7 of 41 (166,711 Views)

Re: Video not working on skype

why isn't skype responding to these issues with mac??  I haven't heard anything from them and have all the same issues with the video no longer working with the latest version of skype.  PLEASE HELP, SOMEONE!!

0 Kudos
global4jesus
Novel Adventurer
Kudos: 0
Posts: 2
Registered: 07-02-2013
Message 8 of 41 (166,258 Views)

Re: Video not working on skype

Stuttering or poor video could be weak internet connection at the video sender's end.  Get this quite often when Skyping to my girlfriend & she is using wifi, but rarely when she is using Ethernet connection.

 

The other issue is the Skype seems to be cutting the old versions of Skype off from video calls, cutting the legions of PPC Macs from video calling, and then they seem to have blocked oldapps.com hosting old versions of Windows Skype.

 

Is this Microsoft abusing their monopoly position as they do with OEM Windows pricing, big discount if OEMs exclusively ship Windows OS, which is why the far superior Linux distributions disappeared from the shelves

0 Kudos
peterchdad2kkec
Honorary Adventurer
Kudos: 73
Posts: 257
Registered: 06-10-2011
Message 9 of 41 (165,383 Views)

Re: Video not working on skype

Hi Peter,

"The other issue is the Skype seems to be cutting the old versions of Skype off from video calls, cutting the legions of PPC Macs from video calling, and then they seem to have blocked oldapps.com hosting old versions of Windows Skype."

Does that mean that I have no chance to make Skype work again on my old iBook with 10.4. and ppc? It was all fine untill I reinstalled skype. Since then no more video calls.

This is so annoying and doesn't make sence, because even as a Mac user you are a consumer putting money on their bank account to buy credit for telefon calls, I really don't get the point. Ahhh, so now I have to buy a computer with windows from microsoft, is this the goal?

You are a consumer, consuming their products almost night and day and it is still not enough. Getting angry doesn't change anything, finding solutions does...

Sorry, I have been busy with this for weeks now. And only slowly getting the bigger view
Posted from Amazon D01400
Shebi
Novel Adventurer
Kudos: 2
Posts: 3
Registered: 24-03-2013
Message 10 of 41 (165,327 Views)
Reply

© 2014 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling