I am useless at anything to do with computers, so please can someone help me?
I was on my Mac, and it mentioned upgrading to the new Skype. I followed the instructions, but came up that i should replace the old version. Since this, it then said it was either corrupt or had not completed installation. me being me, i then deleted all items, and tried to downoad again. Since all this has happened, the Skype icon has vanished completely out of my applications folder, and ever time I try to download again, it comes up with the previous owners details.( this is a work Macbook) I little blue folder keeps popping up with a red circle and a white line through it...(no entry)...in the previos owners name.
So, what can I do..?...and please forgive my stupidity, but, easy terms only will help me. I have tried everything from google and you tube, and just can not seem to fathom out what I need to do?
Thanks in advance...